WhatsApp AI assistant
TripNov gives your travel agency a WhatsApp AI assistant that answers travellers from their real trip details, day or night. It works on WhatsApp and Telegram, sends documents when asked and passes the conversation to you the moment it needs a human.
Free to start · No credit card required · Cancel anytime
Clients ask about transfer times at 11pm, want a voucher resent on a Sunday and message from an airport in another time zone. You either answer everything yourself or leave them waiting. Neither is what a premium service should feel like.
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It replies using that client's own itinerary and documents, not a generic FAQ, and says nothing it isn't sure of.
Atlas & Co. Travel
ana.atlasandco.travelJapan in bloom
2–16 April · 14 nights
Your journey
Booked
Documents
Before you go
Travelling
Welcome home
Documents
02/03
Send bon-voyage messages and payment reminders automatically, and collect feedback after the trip.
03/03
The same kind of assistant can be embedded on your website or shared as a link, to qualify new enquiries into leads.
Travellers use the app they already have. There is nothing for them to install.
It can send the right voucher or confirmation when a traveller asks for it in the chat.
Anything sensitive or unusual is passed to you with the full conversation, in a shared inbox.
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Link your WhatsApp number with a QR code, or set up a Telegram bot for your agency.
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Itineraries and documents you already keep in TripNov become what the assistant knows.
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The assistant handles routine questions. You get notified when a conversation needs you.
An assistant is most useful when clients travel often, across time zones and want reassurance without asking you directly. It suits independents who cannot be online around the clock and small teams that want consistent answers.
FAQ
It is an AI that answers travellers on WhatsApp on your behalf. In TripNov it uses the traveller's own trip data, so replies are specific, and it escalates to you when it can't help.
Yes. Travellers can reach the assistant on WhatsApp or Telegram, and you manage the conversations from one place in TripNov.
It is designed to answer from the traveller's itinerary and documents and to say nothing it isn't sure of. Unusual or sensitive requests are handed to you with the full thread.
Yes. When a conversation is passed to you, you get the whole history and can reply yourself.
The AI chatbot and WhatsApp integration are part of Be a Pro. You can start free without a credit card and see how it fits.
No. They use WhatsApp or Telegram on their own phone, so there is nothing new for them to download.
Ready when you are
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Proposals in minutes
From the supplier's PDF to a branded proposal in your tone.
Travellers answered 24/7
On WhatsApp, from the real trip details, you step in when it matters.
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